Privacy Policy of Scroll & Quill Collective
Scroll & Quill Collective ("we", "our", "us") is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, and disclose information when you use our digital citation management solutions, research organization platforms, academic writing assistance tools, collaborative document editing services, and data synchronization for scholarly content ("our services"). By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Information You Provide Directly: This includes information you provide when you register for an account, use our services, subscribe to newsletters, participate in surveys, or contact us. Examples include your name, email address, institutional affiliation, and payment information (processed via secure third-party payment processors).
- Content Information: Information about the content you create, upload, store, or share using our services, such as research papers, citations, notes, and collaborative documents. We process this information to provide the functionality of our services.
- Usage Data: Information about how you access and use our services. This usage data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookie and Tracking Technologies Data: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To provide and maintain our services.
- To notify you about changes to our services.
- To allow you to participate in interactive features of our services when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our services.
- To monitor the usage of our services.
- To detect, prevent, and address technical issues.
- To fulfill any other purpose for which you provide it.
- To send you marketing and promotional communications, in accordance with your preferences.
3. Disclosure of Your Information
We may disclose your personal information in the following situations:
- With Service Providers: We may share your information with third-party service providers to monitor and analyze the use of our services, or to contact you. These third parties are obligated not to disclose or use your information for any other purpose.
- For Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
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For Legal Reasons: We may disclose your personal information in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of Scroll & Quill Collective.
- Prevent or investigate possible wrongdoing in connection with the services.
- Protect the personal safety of users of the services or the public.
- Protect against legal liability.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
4. Security of Your Information
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We implement robust technical and organizational measures to safeguard your data.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
6. Your Data Protection Rights Under GDPR (General Data Protection Regulation)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Scroll & Quill Collective aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where Scroll & Quill Collective relied on your consent to process your personal information.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the address provided below.
7. Links to Other Sites
Our services may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our services are not intended for individuals under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By mail: Scroll & Quill Collective, 2847 Progress Way, Suite 450, Austin, TX, 78746, USA